Telehealth

NHF supports easy access to telehealth that ensures equal and appropriate access to health care services. 

The use of telehealth services has increased a great deal since 2020. Telehealth can help more people access health care. It can also reduce disparities for people living with headache disorders and migraine disease.  But they need appropriate coverage and access to technology. 

• Telehealth services should be covered by all insurance health plans, including Medicare and Medicaid. Out-of-pocket costs should not cost more than in-person visits. 

• Telehealth technology should be easy to use by people with disabilities, limited English, and limited technology. An audio-only option is key for rural and low-income communities and other people who may not have reliable access to the internet. 

• Patients should be able to choose in-person visits or telehealth. In-person care should not be required before receiving telehealth services. 

• Geographic restrictions – such as policies only covering patients in rural areas – limit patient access, especially to specialists, and should be removed. 

• State licensure requirements should support delivery of telehealth to patients for continuity of care and for improved access.